Terms and Conditions of sale

 

General Terms and Conditions of Sale for on-line purchases on the Website AnticaforneriaPreziuso.it

 

Antica Forneria Preziuso - I sapori della Natura, with registered and administrative office in Recanati (MC), Via Iginio Simboli 4, registration number in the Business Register of Macerata - MC158321- and fiscal code PRZLNZ 68C22 H211R, VAT no. 01507800439, offers to all the users the opportunity to buy the products branded Antica Forneria Preziuso on the Internet through the Website  www.anticaforneriapreziuso.it and www.biscottibiologici.it, and it is the only and exclusive holder.

1) General notes

The present general terms and conditions of sale ("General Terms and Conditions") are ruled by the Code of Consumption (Law Decree no. 206/2005), section II, Distance Agreements (Art. 50 – 67) and by the rules regulating electronic commerce (Law Decree no. 70/2003) and are applied exclusively to the sale of products through the Internet, as pointed out and listed at Section "Buy" of the Website. The Customer is invited either to print or to keep the present General Terms and Conditions according to the preferred ways. In case of variations of the General Terms and Conditions, the General Terms and Conditions published on the Website at the order time will be applied to the Purchase Order from the Customer.

2) Public Offering

The Products and their relating prices presented on the Website represent a public offering in compliance with the ways pointed out in the General Terms and Conditions and on the Website. The conditions of such an offer are applied only to the purchases made on the Website.
The purchase agreements entered on the Website are made with Antica Forneria Preziuso - I sapori della Natura.

3) Prices

All prices are VAT inclusive. The delivery expenses are charged to the customer and they are properly marked in the Purchase Order. The price pointed out on the Website when ordering will be applied to the products, without considering previous offers or any price change emerged later on. Should the ordered products be delivered abroad, you could be subject to duties and import taxes. The customs duties or import duties shall be paid when the order reaches the destination country. All additional taxes relating to the order clearance are met by the customer.

4) Orders

The Purchase Orders shall be carried out on-line through the order procedure available on the website, section "How to buy On-line". To proceed with the compilation of the Purchase Order, the Customer shall have the opportunity to alternatively follow these ways:
a) If the Customer has already registered to the Website through the specific login Section, it will be enough to include one's own access credentials (username and password) and reach the trolley.
b) If the Customer is not a User, it will be enough to include the data in the appropriate form needed to make the Purchase.

The Purchase Agreement shall be meant as concluded when receiving the Order from Antica Forneria Preziuso - I sapori della Natura. In such a case Antica Forneria Preziuso - I sapori della Natura will confirm the reception of the Order by an email of order confirmation to the email communicated by the Customer. Such a confirmation shall round up the chosen Products, the relating Prices (including delivery costs), delivery address, order number. The Customer commits himself to verify the correctness of data contained in the Order Confirmation and to communicate to Antica Forneria Preziuso - I Sapori della Natura any correction within 24 (twenty-four) hours from the email reception Possible increases in expenses determined by mistakes in the data not timely signalled shall be met by the Customer. The Order Number, generated by the system and communicated by Antica Forneria Preziuso - I sapori della Natura shall be used by the Customer in any communication with Antica Forneria Preziuso - I sapori della Natura. Sometimes it is possible not to find some products available and, in such a case, if the Products are not available - whether totally or partially - Antica Forneria Preziuso - I sapori della Natura shall communicate it to the Customer.

5) Terms of payment

The payment can be carried out on-line by using Credit Card, PayPal and bank transfer paid in advance according to the terms pointed out on the Website. Contextually to the communication of the Order Confirmation, the corresponding amount of purchased products shall be charged to the Customer.

a) On-line Credit Card

The accepted credit cards are: Visa, Mastercard, American Express. All the data are transferred in a codified way through SSL certificate and therefore they cannot be intercepted by external subjects. Furthermore the inclusion of data is directly carried out on the bank website by guaranteeing maximum safety.

b) PayPal

Once payment by PayPal is completed, the Purchaser shall be redirected to the PayPal Website, where he will access his own account by entering his personal email and password. After the registration it is possible to continue with the payment by using PayPal, without having to include data any longer, even for successive purchases.   By choosing to pay by PayPal, the amount will be directly debited on the assigned credit card (Visa, Visa Electron, Mastercard) or prepaid card (PostePay). PayPal protects the purchaser's information, as no financial information is transmitted.

In case of payment by using PayPal, Postepay and Credit cards, a fixed commission of € 0.35 shall be added together with an increase ranging from 3.4% (Italy and EU countries) to 5.2% (non-EU countries) on the order total.

c) Bank transfer paid in advance

The user can carry out the payment through bank transfer in favour of Antica Forneria Preziuso - I Sapori della natura - IBAN: IT 04 T 08765 69130 000010100904 - BIC/SWIFT …............ The goods shall be sent to the customer after bank notification or when receiving the M.T.C.N. (CRO) sent by the customer through email to info@anticaforneriapreziuso.it

Antica Forneria Preziuso - I sapori della Natura shall make an invoice of the products bought by sending it by email to the holder of the order. To make the invoice, the information given by the Customer will be deemed to be valid. No data variation will be possible after making the invoice.

6) Delivery terms

Antica Forneria Preziuso - I sapori della Natura, will carry out the delivery by using specialized carriers, only in the areas specified on the Website.
When delivering, the Customer or a trusted person has to be present, to check that packaging is intact and clean and the received Products correspond to what is reported on the Order. In case of visible defects such as wrong quantity and/or Product and non-integrity of packaging, the Customer or a trusted person shall signal it on the packing slip and contact Antica Forneria Preziuso - I sapori della Natura to the link "Contact us" no later than 24 hours from the Delivery. Once the carrier's document has been signed, the Customer will not be able to oppose any dispute concerning the external characteristics of what has been delivered. Even when the packaging is intact, the goods shall have to be checked no later than 24 hours from the receipt of goods. Any hidden anomaly shall have to be signalled in writing by fax or registered letter. Any signal beyond the above-mentioned terms will not be considered. For any declaration, the Customer will be fully responsible for what has been declared.

Antica Forneria Preziuso - I sapori della Natura, delivers the bought products to the address indicated by the Customer, according to the following ways:
a) Orders: When placing the order, the estimated delivery date will be indicated - 5 days for Italy (excluding the islands) and 10 days abroad. That date is a mere indication, therefore no liability shall be blamed to Antica Forneria Preziuso - I sapori della Natura in case of no respect of the date. The delivery will take place without prior appointment and shall be intended according to the street plan and
shall be carried out by DHL courier in a time frame from 8.00 am to 07.00 pm from Monday to Friday. If it is not possible to deliver the goods on the first attempt, a new delivery attempt will be carried out. In the event of failure of collection within 5 working days of the material present in storage at the courier's warehouse owing o reiterated impossibility of delivery to the address indicated by the Customer when ordering, the order will have to be sent back to the warehouse of Antica Forneria Preziuso - I sapori della Natura. New agreements will have to be taken for the new delivery as well as additional delivery costs .
b) Orders delivered at a Pick-up Point of Antica Forneria Preziuso - I sapori della Natura: Antica Forneria Preziuso - I sapori della Natura, alternative to the previous Delivery terms, offers to its Customers the opportunity to pick up the Products bought directly at Antica Forneria Preziuso - I sapori della Natura, Via Iginio Simboli 4 - 62019 Recanati MC . It will be possible to collect goods from Monday to Friday from 8.00 am to 01.00 pm and from 05.30 to 07.30 pm.

 

7) Customer Service

The Customer shall get the information relating to the After-Sale Service by contacting Antica Forneria Preziuso - I sapori della Natura through the channels listed in the section "Contact us".

8) Right of withdrawal

As an express exception to what is foreseen in Art. 47 Code of Consumption (Law Decree 06.09.2005 no. 206) and in legitimate application of Art. 46, par. I, letter (b) of the above-mentioned Code, considering he nature of goods - perishable products - supply of food and drinks - the object of this agreement, no right of withdrawal will be exerted.

9) Processing of personal data

The Customer's data are handled by Antica Forneria Preziuso - I sapori della Natura according to what is foreseen by the Regulation relating to personal data protection, as specified in the advisory notice provided in the specific section  "Information notice in compliance with Art. 13 of Law Decree 30/06/2003".

Antica Forneria Preziuso - I sapori della Natura will treat personal data provided by the Customer for on-line purchasing of the Products by Prodotti Antica Forneria Preziuso - I sapori della Natura, by respecting the Regulation for personal data protection and electronically, when possible. The processing will deal with the operations, or the set of operations (such as, by way of example: collection, registration, organization, conservation, processing, communication, modification, selection, use, cancellation, distribution) concerning personal data provided by the Customer when on-line filling in and sending the Purchase Order of products.  

In particular, the above-mentioned processing is carried out:

1.   to comply with any law obligations and/or regulations (e.g. fiscal and accounting obligations), intercompany reporting, internal controls;

2.   to manage and carry out the agreement concluded with Antica Forneria Preziuso - I sapori della Natura;

3.   to comply with the obligations coming from and connected with the Agreement, such as, purely by way of example and not exhaustive: execution of Transport and After-Sale services to customers.  

In relation to the purposes as from point 1), 2) and 3), the provision of data, even if optional, is needed for the service execution of the on-line purchase service and any refusal of providing them determines the impossibility for Antica Forneria Preziuso - I sapori della Natura to provide its service. To carry out the processing for the purposes as from points 1), 2) and 3), it is not necessary to get the customer's approval. For the correct completion of these activities, the operators of the After-Sale Service of Antica Forneria Preziuso - I sapori della Natura will mainly access data. Furthermore, the data will be made available exclusively to carry out the activities assigned to the suppliers of Antica Forneria Preziuso - I sapori della Natura, which carry out connected services that are functional to the previously-mentioned purposes, such as, in particular, companies providing IT services, including hosting services, companies providing services of commercial nature in favour of Antica Forneria Preziuso - I sapori della Natura (such as data entry, transport and delivery). These subjects mainly work as persons in charge for the handling of Antica Forneria Preziuso - I sapori della Natura.
A list of third party subjects is available at the Owner's premises.

The Customers' data will not be communicated or shared with third parties.

The Customers' data will be kept for the strictly necessary time needed to carry out the activities as from points 1, 2) and 3).

The processing Holder is Antica Forneria Preziuso - I sapori della Natura, Via Iginio Simboli 4 - 62019 Recanati MC. As for the data processed, the Customer is entitled at any time to exert his rights recognized by Art. 7 of Law Decree   196/2003, and in particular, among the other things, to obtain a copy of the processed data, their updating, their correction or integration, their cancellation, transformation in anonymous form or even the block for the processing due to violation of the law, to oppose the processing for legitimate reasons.
To exert such rights please write to Antica Forneria Preziuso - I sapori della Natura - For the attention of the Person in charge of data processing for the Marketing Area, domiciled for the charge at the Office of Antica Forneria Preziuso - I sapori della Natura, or by using the function contact us.

10) Communications and claims

Every communication and claim shall have to be addressed to Antica Forneria Preziuso - I sapori della Natura by using the contact channels listed in the section “Contact us” of the Website to the address indicated above.

11) Court of competent jurisdiction

Distance selling agreements between the Customer, whether Italian or not, and Antica Forneria Preziuso - I sapori della Natura has to be intended as signed and done in Italy and therefore it shall be regulated by the Italian Law, therefore the selling conditions shall be regulated by the current Italian laws, whether the product is sold in Italy or abroad. If the Customer is a consumer, any civil and/or penal controversy relating to the application, execution, interpretation and violation of the distance selling agreement will be of territorial competence of the reference Court where the Customer has one's own residence or domicile, if located in Italy. In all the other cases (if the Customer has his residence or his own domicile abroad or if he lives abroad), the territorial competence is exclusively that of the Court of Macerata (Italy).

"Organic...a Family value"

antica forneria Preziuso
i sapori della natura
dal 1948

via I. Simboli 62019, Recanati, Macerata, ITALY   P.iva 01507800439 C.F. PRZLNZ68C22H211R